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Legal & Compliance

Privacy Policy

Last updated: January 3, 2026

1. Introduction

Welcome to Decibel Consulting ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.

This Privacy Policy describes how we might use your information if you visit our website, engage with us for business consulting, or access our admin portals.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website or otherwise when you contact us.

  • Personal Data: Names, phone numbers, email addresses, mailing addresses, job titles, and company names.
  • Business Data: Information regarding your business operations, challenges, and goals provided during consultations.
  • Technical Data: IP address, browser type, device type, and operating system collected automatically when you visit.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

Service Delivery

To facilitate account creation, authentication, and the delivery of consulting services.

Communication

To send you administrative information, marketing updates, and respond to inquiries.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out below.

4.1 Admin & Authentication Cookies

For users accessing our Admin Dashboard or client portals, we use essential session cookies to:

  • Verify your identity and maintain your active session securely.
  • Prevent fraudulent use of login credentials.
  • Remember your interface preferences (e.g., collapsed sidebars).

Note: These cookies are strictly necessary for the platform to function.

4.2 Analytics Cookies

We may use third-party cookies (such as Google Analytics) to understand how you use our website, which pages you visit, and how we can improve the user experience. You can opt-out of these via your browser settings.

5. Data Sharing

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Contact Us

If you have questions or comments about this policy, you may email us or contact us by post at:

Decibel Consulting HQ

123 Business Park, Growth Avenue,
Surat, Gujarat, India